Talent, meet opportunity

We’re powered by more than just coffee.

Push the edge of impossible

This is what we do. Every day. Not satisfied with simply what is, we take initial concepts and intentions and push them beyond what’s expected to create actively engaging experiences that stand apart from the competition. If you live on that same line that teeters between impossible and revolutionary, you may just be the one we’re looking for.

Our Smashing Values

We are a band of artists, engineers, creators, and mischief-makers that harness the power of play to make things that matter.
The business of fun
Forget the tired “work hard, play hard” corporate jargon. Wouldn’t you rather work in an environment that is so enlivening you can’t believe you actually get paid to be there? Thought so, and it might look something like this: buzzing around the office via scooters, the not-so-infrequent tequila Friday, and most importantly, working with the mantra of making things that matter. We also have the best digs in town. Located right next to Pike Place Market, you’ll likely find Smashers wandering around the market grabbing some of the freshest food in Seattle, buying flowers, or jogging along the waterfront. Bonus points, you can’t beat our view.
Got the chops?
Unity/.Net Developer
Smashing Ideas makes things that matter. We value design-thinking, experience-focused products, and accessibility in all our products. We’re looking to grow our technology team by adding an experienced Unity/.NET Software Developer with a real passion for crafting efficient, maintainable applications. We take pride in the things we build, and hope you do too. You will work in hybrid teams featuring folks with a vast variety of skills and specialties, from app and service developers, to UX researchers, content strategists, and visual designers.

Job Duties

  • Participate in project brainstorms
  •  Communicate proactively and collaborate with teammates
  • Work collaboratively on a team to build applications that will delight users
  • Work in a fast-paced environment and on highly engaging projects
  • Expand and adapt development skills in a proactive manner

Requirements:

  • 2+ years Unity experience
  • .Net/WPF Experience in a professional setting
  • Professional development experience and demonstrable knowledge of C#
  • Experience working on large projects
  • Strong English written and verbal communication skills
  • College level schooling in Computer Science or equivalent preferred

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Project Manager

Smashing Ideas Project Managers are experienced in scoping, planning, budgeting, resourcing, tracking, and launching a range of medium- to large-scale digital projects. The PM oversees the day-to-day operations of cross-functional teams, focusing on maximizing team performance and meeting project objectives.

Job Responsibilities:

  • Lead, support and motivate internal teams of developers, QA engineers, designers, and strategists through all project phases.
  • Based on budget, capacity and skillset, create and manage staff plans and schedules for each project.
  • Plan, track, and assure quality through all project phases.
  • Conduct daily standups in order to review project activity, providing current status information and addressing issues or barriers that may prevent a smooth workflow.
  • Organize and document project meetings.
  • Create client-facing reports and documentation.
  • Effectively manage internal team, client and stakeholder expectations throughout projects.
  • Proactively manage changes in project scope, identify potential risks, and create contingency plans.
  • Review and approve deliverables prepared by team before sharing with client.
  • Oversee and coordinate all project documentation, including project briefs, functional specifications, bug reports, and knowledge transfer to project stakeholders.
  • In collaboration with others, identify, vet and hire contractors and outside partners necessary for project execution.
  • Support business development initiatives in the scoping and estimating of new project opportunities.

Personal Strengths:

  • Critical Thinker: You’re able to evaluate feedback and ideas from clients and team members, consider implications and risks, and determine the best next steps and recommendations that will benefit your projects.
  • Communicator: You know how to develop and communicate an idea to clients, how to exchange ideas with technical and creative types, and how to keep your teams motivated and informed.
  • Negotiator: You’re comfortable discussing project scope, schedules and budgets with clients and vendors, as well as working out project details with internal teams.
  • Problem Solver: You anticipate most issues before they occur, and find solutions quickly and effectively.
  • Collaborator: You build and nurture positive working relationships with clients, partners, and internal teams.​

Job Qualifications:

  • 2+ years of experience leading teams and collaborating on medium- to large-scale digital projects within an agency environment.
  • Passion for working and leading in a fast-paced, high-volume production environment.
  • High level of ownership, enthusiasm, and a collaborative, professional temperament.
  • Ability to be attentive and responsive to client concerns.
  • Ability to prioritize and multi-task within time and technical constraints.
  • Ability to establish effective collaborative working relationships across different functional areas.
  • Strong working knowledge of current web and mobile technologies.
  • Excellent oral and written communication skills.
  • Experience with Agile methodologies.
  • Experience working with and building remote teams a plus.
  • Experience with Atlassian Jira and Confluence.
  • Bachelor’s degree or advanced training or certification required.
  • Scrum Master or Product Owner certification preferred.

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Associate Principal Strategist, Business Design
At Smashing Ideas, our focus is simple: be digital pioneers who make things that matter. That pioneering spirit, along with our background in Motivational UX, has allowed us to build a consulting business that helps companies bring new digital products and services to market, while transforming their businesses and culture. Our clients, who are often just extensions of our own teams, are pioneers and change agents themselves. Some are in the early stages of digital transformation, while others have established practices. Regardless of the case, we serve as their catalyst for innovation. We are seeking an Associate Principal Strategist to collaborate with the experienced staff at Smashing help them identify new opportunities, accelerate internal teams, and help shift toward a human-centered, design-driven culture as we go.

Job Responsibilities:

The Associate Principle Strategist, Business Design is a critical role for the growth of our company and scale of the services we deliver. In this role, you will:

  1. Lead digital innovation engagements with Smashing clients. Working in collaboration with leads from creative and technology:
    1. Work with our clients to understand or identify emergent opportunities
    2. Utilize various inputs (stakeholder interviews market research, trends, user research, competitive research, experience mapping, etc) to help them prioritize their business goals, KPIs and product or service vision.
    3. Utilize market research, user research, prototypes, and data to evolve existing products/services or identify new areas for growth
    4. Set product vision and roadmap
    5. Lead and define value proposition creation and validation
    6. Provide ROI models and/or business cases to identify financial opportunity
    7. Plan and lead “catalyst workshops” with clients as needed to create alignment
    8. Contribute to organizational design
  2. Build a profitable innovation strategy team. Working with the CSO:
    1. Identify new areas of opportunity for Smashing Ideas – services, capabilities, or critical investments
    2. Contribute to business development and proposals, helping sell the value of business design at Smashing
    3. Create templates and tools that allow repeatability and consistency as the team grows

Requirements:

  • Proven experience in product planning, defining and launching successful products and/or services, and managing product portfolios for Global 500 companies
  • Ability to present confidently and persuasively to executive-level clients
  • Ability to communicate, teach, and coach business expertise across internal team
  • Experience leading multiple forms of human centered design research
  • Working knowledge and experience with desktop & mobile analytics tools
  • Demonstrated understanding of the key technical and creative elements required to build a successful digital product
  • Relentless in consumption of applicable business, consumer and cultural information
  • Collaborative work style, with a bias toward action
  • A minimum of 8+ years product management or similar experience
  • MBA preferred

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Strategist
Our mission at Smashing Ideas is to create the most actively engaging digital experiences possible. As a Strategist at SI, you are a critical component of the cross-functional team responsible for guiding the informed creative, technical and business decisions about how to achieve a client’s objectives through customer engagement. The Strategist helps facilitate the path and frame the opportunity for colleagues in the creative, developer, engagement management and production teams to ideate, define and design the most engaging experiences possible.

Job Responsibilities:

A Strategist will focus on four areas of strategic thinking and experience planning:

1. Problem Definition & Strategic Approach

  • Work with Engagement Manager to understand and communicate in-depth knowledge of a client’s business environment, including general business processes, target audiences/customer attributes, organizational “pain”, marketing communications strategy, and organizational readiness for implementing connected, engaging solutions
  • Work with Program Management, Engagement, and clients to define and prioritize their business challenges, goals and opportunities. Outline strategic approach for team to achieve objectives.
  • Define Key Performance Indicators (KPIs) and how they will be measured.
  • Provide team and client with additional marketplace, vertical and competitive insights
  • Capture and share insights via User Experience Strategy Worksheet
  • Drive formulation of insights-based hypotheses for ways to approach a given project

2. Customer, Business and Cultural Insight

  • Identify existing research and gaps in knowledge
  • Recommend and conducts qualitative, quantitative, market scan and competitive research (within reason) to prove/disprove hypotheses
  • Deliver business, category and competitive insights to increase the knowledge of the team and expand the revenues of the client base
  • With UX, feed customer behavior insights into personas
  • Establish desired behavior change goals for target personas

3. Engaging Experience Strategy

  • In partnership with User Experience lead and Engagement Manager lead, delivers insight-based experience map for target personas. Works with game design SME to map engagement loops etc against business objectives.
  • In partnership with EM, establish content cadence for distribution/engagement touch points
  • With UX architect, plan and lead engagement mapping exercise with clients
  • Write strategic creative brief – redefine creative brief if necessary
  • Plan and conduct creative briefing. Provide idea springboards (thought starters) as part of this exercise

4. Measurement Strategy and Insights

  • Plan data measurement against customer business goals. Efficiently analyze data and make recommendations for product improvements/refinements.

Requirements:

  • Experience in relationship building, client-facing roles
  • Awareness and understanding of business strategy, digital strategy and game-design thinking
  • Experience in requirements gathering
  • Experience in crafting creative briefs
  • Understanding of the key technical and creative elements required to build a successful digital experience
  • Ability to successfully craft and communicate your vision with clients and team members
  • Strong presentation and communication skills. Must be persuasive, knowledgeable and confident – internally and externally.
  • Relentless in consumption of applicable business, consumer and cultural information
  • Collaborative work style

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Senior Strategist
As a Senior Strategist at SI, you are a critical component of the cross-functional team responsible for guiding the informed creative, technical and business decisions about how to achieve a client’s objectives through customer engagement. The Senior Strategist is part scientist, part snake charmer. They unearth and expose the core insight – the human truth that becomes our north star – and keeps the vision alive and focused through user research, data, and a strong eye on the market and competition.

Job Responsibilities

A Senior Strategist is responsible for leading 4 areas of strategic thinking and experience planning:

1. Problem Definition & Strategic Approach

  • Collaborate with clients to understand and communicate in-depth knowledge of a business environment, including:

–   general business processes

–   target audiences/customer attributes

–   organizational “pain”

–   marketing communications strategy

–   organizational readiness for implementing connected, engaging solutions

  • Work with clients to define and prioritize their business challenges, goals and opportunities. Outline strategic approach for team to achieve objectives.
  • Define Key Performance Indicators (KPIs) and how they will be measured. Keep team focused on these KPIs.
  • Provide team and client with additional marketplace, vertical and competitive insights.
  •  Drive formulation of insights-based hypotheses for ways to approach a given project.

2. Customer, Culture, Technology and Context Insights

  • Collaborate with client to identify, understand and communicate existing research
  • Lead gap analysis to understand and recommend additional research (if needed)
  • Recommend and estimate additional research, workshops, or other “add-on” activities for clients to improve product experience
  • Conduct qualitative, quantitative, market scan and competitive research
  • With UX, feed customer behavior insights and design insights into the team
  • Establish desired behavior change goals for target archetypes

3. Experience Strategy

In partnership with User Experience, delivers insight-based experience map for target personas. Maps engagement loops etc. against business objectives.

  • Establish content cadence for distribution/engagement touch points
  • With UX architect, plan and lead engagement mapping exercise with clients
  • Write strategic creative brief – redefine creative brief if necessary
  • Plan and conduct creative briefing. Provide idea springboards (thought starters) as part of this exercise

4. Measurement Strategy and Insights

  • Plan data measurement against customer business goals. Efficiently analyze data and make recommendations for product improvements/refinements.

Requirements:

  • Demonstrated experience identifying a core insight that delivered a big idea
  • Experience in a lead, client-facing role for a large customer
  • Ability to present confidently and persuasively to large and small groups of executive-level clients
  • Experience leading multiple forms of customer research – survey, contextual, ethnographic, analytics, as examples
  • Experience crafting insight-driven creative briefs
  • Demonstrated understanding of the key technical and creative elements required to build a successful digital experience
  • Demonstrated ability to lead a room
  • Relentless in consumption of applicable business, consumer and cultural information
  • Collaborative work style, with a bias toward action

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Business Development Manager
Smashing Ideas is looking for a passionate, smart, and creative Business Development Manager to join our team. This person will be responsible for helping drive Smashing’s business development efforts, fostering strategic relationships with potential clients and partners from opportunity lead to final contract. Candidates should bring relevant industry knowledge, experience, and a proven ability to creatively and confidently convey the added value of Smashing’s services to prospective clients.

This individual will be responsible for efficient management of the new business development process, collaborative development of solutions, and effective presentation of these solutions in the form of written proposals and in-person client pitches.

The right candidate will be able to identify a client’s business needs and work with both the client and Smashing’s cross-disciplinary teams to understand, define, and build effective and innovative solutions that generate measurable results.

Essential Skills and Responsibilities:

Lead Generation:

In partnership with the business development team and management, research and develop list of potential clients, proactively identify, locate, and qualify new business leads.

Communications:

  • Effectively guide the Smashing team in crafting a strong approach that addresses the needs of the overall relationship, associated projects, and the client’s goals.
  • Consistently identify needs the client may not recognize and ensure that approaches and solutions are linked to objectives and future needs.

Execution:

  • Ability to run the end-to-end pitch process in a timely manner and with an informed understanding of what the customer needs.
  • Collect initial drafts and supporting verbal, written and graphic input from key internal stakeholders on pitch deliverables.
  • Incorporate drafts into professionally formatted and clearly structured documents, generating comprehensive and visually compelling proposals.
  • Confidently position Smashing’s solutions and skills relative to other solutions potentially offered by competitors.
  • Close new business with clients that lead to long-term partnerships.

Organization: 

  • Build multi-tier client relationships with all levels of an organization, from executives to marketing and production.
  • Demonstrate the ability to leverage internal and external resources to better understand the client’s industry, lexicon and typical industry practice.
  • Remain current on industry trends, best practices and relevant topics to grow domain expertise.
  • Examine portfolio and history of competitive landscape so as to better understand Smashing’s value proposition distinctions.

Requirements:

  • At least 5-7 years business development experience, with a successful track-record of selling digital solutions
  • Experience in a client services organization (digital agency experience preferred) with relationships and contacts at top brands in relevant industries
  • Ability to be an exceptional team player with the confidence and integrity to earn client and internal team confidence quickly
  • Proven ability to source, close and manage long term, high-value relationships and engagements with multiple projects and teams
  • Strong passion for and knowledge of technology and digital media, with specific knowledge in current and emerging technologies, trends and their relevance in the marketplace
  • Deep understanding and awareness of aligning consumer goals and business goals
  • Excellent oral and written communication skills including presentation and proposal- writing skills
  • Strong negotiation skills

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

Program Manager
Smashing Ideas Program Managers have extensive experience leading long-term, client programs to launch a range of large-scale, complex digital projects. The PM uses their exceptional project management skills to oversee the day-to-day operations of cross-functional teams, focusing on maximizing team performance and meeting program objectives.

Job Responsibilities

  • Responsible for managing the entire program life-cycle, from initial pitch through program planning, budgeting and resourcing, scope management, and program delivery
  • Lead, support and motivate multi-disciplinary teams in delivering successful program outcomes, leveraging each team member’s skills and experience.
  • Based on budget, capacity and skillset, create and manage staff plans and schedules for each project.
  • Contribute to program management process and practice improvements.
  • Provide direction on business decisions and in the execution of projects.
  • Effectively manage day-to-day internal team, client and stakeholder expectations throughout the program lifecycle, including proactively mitigating and escalating risks
  • Proactively manage changes in project scope, identify potential risks, and create contingency plans.
  • Oversee and coordinate all project documentation, including project briefs, client-facing reports, and knowledge transfer.
  • Support business development initiatives in the scoping, estimating, and pitching of new project opportunities.

Personal Strengths

Critical Thinker: You’re able to evaluate feedback and ideas from clients and team members, consider all implications and risks, and determine the best next steps and recommendations that will benefit your program.
Communicator: You know how to develop and communicate an idea to clients, how to exchange ideas with technical and creative types and how to keep your teams motivated and informed.
Negotiator: You’re comfortable discussing project scope, schedules and budgets with clients and vendors, as well as working out program details with internal teams.
Problem Solver: You can anticipate most issues before they occur, and you can find solutions quickly and effectively.
Collaborator: You build and nurture positive working relationships with clients, partners, and internal teams.​

Job Qualifications

  • Minimum of five years experience leading teams and collaborating on large-scale, complex digital projects within an agency environment.
  • High level of ownership, enthusiasm, and a collaborative, professional temperament.
  • Proven supervisory, mentoring, and talent development skills.
  • Ability to be attentive and responsive to client concerns.
  • Ability to prioritize and multi-task within time and technical constraints.
  • Ability to establish effective collaborative working relationships across different functional areas.
  • Strong working knowledge of current web, mobile and connected technologies.
  • Excellent oral and written communication skills.
  • Experience with Agile methodologies.
  • Experience with Atlassian JIRA and Confluence.
  • Bachelor’s degree or advanced training or certification required.
  • Scrum Master or Product Owner Certification preferred.
  • Experience working with and building remote teams is a plus.
  • Experience in management consulting, corporate strategy, or product management is a plus.

* Smashing Ideas is an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

iOS Developer

Smashing Ideas makes things that matter. We value design-thinking, experience-focused products, and accessibility in all our products. Smashing Ideas is seeking an experienced iOS Developer for our Mobile team. We take pride in the things we build, and hope you do too. You will work in hybrid teams featuring folks with a vast variety of skills and specialties, from web and service developers, to UX researchers, Strategists, and Designers. If you enjoy collaborating with others, working with purpose, and like to push the edge of impossible, read below and apply to join our community of mischief-makers.

What You’ll Do:

  • Participate in project brainstorms
  • Communicate proactively and collaborate with teammates
  • Work on mobile applications
  • Work in a fast-paced environment and on highly engineered projects
  • Expand and adapt development skills in a proactive manner

Minimum requirements:

  • Experience developing native apps for iOS
  • Strong English written and verbal communication skills
  • Enthusiasm for cross-platform development and the latest mobile technologies
  • Professional development experience in: Objective-C
  • A desire and the ability to work collaboratively in a team environment
  • Ability to express your opinions, and the willingness to hear out others and incorporate new information and viewpoints
  • A genuine concern for the people using your code, from fellow and future developers to customers of customers
  • Kindness, empathy, and valuing those traits in others.

Ideal Qualifications:

  • 2+ years working in Object-Oriented Programming environments
  • Professional development experience in at least two of these: C++, Java, C#, C
  • Professional development experience with Swift on iOS
  • Experience with Unit Testing or Test Driven Development
  • Hands-on knowledge using OpenGL ES
  • Social application/game experience
  • Server-side development experience
  • Excellent software architecture skills
  • Ability to write SQL
  • Development experience with other mobile devices
  • College level education in Computer Science or equivalent

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

QA Engineer (Contract)
Smashing Ideas seeks a motivated QA Engineer on a contract basis to join our team. This role is responsible for testing and analysis of mobile applications to ensure quality standards and adherence to functional requirements through manual and automated testing. Working closely with a project team, the QA Engineer is responsible for identifying defects and risks as well as assisting the development team in preventing or resolving quality issues.

Responsibilities

  • Work with QA documentation, including test plans and test cases.
  • Perform functional, performance and content testing and analysis of applications.
  • Write, isolate and regress technical and content related issues
  • Assist with user and acceptance testing.
  • Contribute to continuing improvement of QA department processes, tools and standards.

Qualifications

  • 2+ years experience in QA
  • Experience in testing iOS or Android mobile products.
  • Ability to rapidly identify and document technical issues
  • Able to work independently or in small teams effectively.
  • Ability to handle shifting schedules and multiple projects with flexible hours.
  • Demonstrable understanding of test plan and test case creation
  • Experience with development tools including Mobile (XCode, Android SDK), test management systems, issue tracking systems (JIRA, Bugzilla), Git, SVN, Build management (Jenkins, Test Flight) and profiling tools.
  • Experience with API testing tools (Charles, Postman or similar)
  • Excellent written and verbal communication skills

Desired Skills

  • Integration and regression testing for mobile applications.
  • Experience with test automation tools (Appium preferred)
  • Working knowledge of automated unit testing methodology and tools.
  • Experience with agile development methodologies.
  • Experience in interpreting wireframes, design comps and functional requirements.
  • Experience isolating issues through logs, analysis tools and code reviews.
  • Experience working on a mass-market product from start-to-finish
  • Thorough understanding of the deployment processes for mobile applications

Personal Qualities

  • Collaborator:  Ultimately you will become part of a team and build a positive relationship with both coworkers and clients to facilitate better communication.
  • Detail-oriented:  You will be responsible for many small aspects of projects large and small. A desire to thoroughly understand a project quickly is key.
  • Proactive & Organized: You see what needs to be done, and you are on it. You know what stage each of your projects is in and communicate regularly with all team members to ensure each project receives the attention it needs.
  • Tenacious: Success depends on rooting out the source of defects and finding the right answer, not necessarily the most obvious possibility. Do you habitually dig deep to find answers?
  • Adaptive:  Able to pick up and use newly introduced tools and technologies and respond to the needs of the problem in front of you.
  • Communicative:  You will be responsible for relaying a great deal of information. Being able to convey ideas in their simplest form as accurately as possible is essential

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

***Principals only, please. No recruiters.

Senior Designer
Designers at Smashing Ideas are knowledge-seekers, user-champions, strategists and storytellers. What excites and unites us is crafting relevant and meaningful solutions that delight people, clients included.

We’re seeking a passionate and highly-motivated Sr. Designer with strong UX skills to become part of our team, designing digital products for a wide range of projects and clients.  You’ll play a key role in the interpretation of business goals and customer needs, in order to translate it into compelling, elegant and engaging experiences.

This role requires 8 years of experience working in digital product design and reports to a Creative Director.

Responsibilities

  • Apply solid user experience and usability principles while looking for opportunities to innovate.
  • Demonstrate excellent knowledge of all aspects of the UX approach and the ability to apply them flexibly across a variety of project types.
  • Promote collaborative work practices, and identify opportunities to improve quality and increase efficiency through collaborative design.
  • Ensure work is to the highest possible standards at all times, and that client presentations are engaging and inspiring.
  • Analyze and validate the user and content requirements, define user flow and information structure, and define and describe the intended user experience through means such as interactive wireframes.
  • Demonstrate cross-functional understanding; clearly articulate purpose and value of other disciplines within the company, and identify when their input is most valuable.
  • Partner with our development team to evaluate and recommend technical solutions.
  • Lead and/or participate in immersive user research, research analysis, concept testing, usability testing, and analytics.
  • Uphold and evangelize our Lean UX and Agile best-practices to colleagues and clients alike.
  • Travel to meet and collaborate with our clients (estimated up to 15% travel annually; potentially more)

Does this sound like you?

  • A passion for ideation, exploration and problem-solving.
  • A willingness to challenge conventions (including your own).
  • Actively seeks critique of work and ideas as opportunities for improvement.
  • Balances working out loud, collaboratively, and individually with deep focus.
  • An UCD approach to user engagement; equates ambiguity with opportunity.
  • Expert in information architecture & interaction design for both web and mobile.
  • A deep understanding of UX processes, practices, and activities.
  • Can jump out to the 10,000-mile view and tackle big assumptions, then zoom back down to the details and make sure everything fits together sensibly. Sees the big picture and sweats the details.
  • Ability to lead user experience exercises such as experience mapping and ideation.
  • Can effortlessly present work to clients, internal teams, and executives for review and feedback.
  • Can clearly communicate and articulate design intent and rationale with compelling reasoning and research.
  • Can write well, as it pertains to behavioral archetypes, experience narratives, directional copy, and other related artifacts.
  • A desire to develop bi-directional, inspirational relationships with clients and teammates.

*Smashing Ideas is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender presentation, sexual orientation, age, marital status, veteran status, or disability status. We are committed to hiring and cultivating a diverse team and inclusive environment.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

None fit the bill?
If none of our open positions are a match, fill out the form and let us know why you’d be a great addition. Psst…details matter, so don’t forget to include your resume.