Talent, meet opportunity

We’re powered by more than just coffee.

Push the edge of impossible

This is what we do. Every day. Not satisfied with simply what is, we take initial concepts and intentions and push them beyond what’s expected to create actively engaging experiences that stand apart from the competition. If you live on that same line that teeters between impossible and revolutionary, you may just be the one we’re looking for.

Our Smashing Values

We are a band of artists, engineers, creators, and mischief-makers that harness the power of play to make things that matter.
The business of fun
Forget the tired “work hard, play hard” corporate jargon. Wouldn’t you rather work in an environment that is so enlivening you can’t believe you actually get paid to be there? Thought so, and it might look something like this: buzzing around the office via scooters, the not-so-infrequent tequila Friday, and most importantly, working with the mantra of making things that matter. We also have the best digs in town. Located right next to Pike Place Market, you’ll likely find Smashers wandering around the market grabbing some of the freshest food in Seattle, buying flowers, or jogging along the waterfront. Bonus points, you can’t beat our view.
Got the chops?
Program Manager
Smashing Ideas Program Managers have extensive experience leading long-term, client programs to launch a range of large-scale, complex digital projects. The PM uses their exceptional project management skills to oversee the day-to-day operations of cross-functional teams, focusing on maximizing team performance and meeting program objectives.

Job Responsibilities

  • Responsible for managing the entire program life-cycle, from initial pitch through program planning, budgeting and resourcing, scope management, and program delivery
  • Lead, support and motivate multi-disciplinary teams in delivering successful program outcomes, leveraging each team member’s skills and experience.
  • Based on budget, capacity and skillset, create and manage staff plans and schedules for each project.
  • Contribute to program management process and practice improvements.
  • Provide direction on business decisions and in the execution of projects.
  • Effectively manage day-to-day internal team, client and stakeholder expectations throughout the program lifecycle, including proactively mitigating and escalating risks
  • Proactively manage changes in project scope, identify potential risks, and create contingency plans.
  • Oversee and coordinate all project documentation, including project briefs, client-facing reports, and knowledge transfer.
  • Support business development initiatives in the scoping, estimating, and pitching of new project opportunities.

Personal Strengths

Critical Thinker: You’re able to evaluate feedback and ideas from clients and team members, consider all implications and risks, and determine the best next steps and recommendations that will benefit your program.
Communicator: You know how to develop and communicate an idea to clients, how to exchange ideas with technical and creative types and how to keep your teams motivated and informed.
Negotiator: You’re comfortable discussing project scope, schedules and budgets with clients and vendors, as well as working out program details with internal teams.
Problem Solver: You can anticipate most issues before they occur, and you can find solutions quickly and effectively.
Collaborator: You build and nurture positive working relationships with clients, partners, and internal teams.​

Job Qualifications

  • Minimum of five years experience leading teams and collaborating on large-scale, complex digital projects within an agency environment.
  • High level of ownership, enthusiasm, and a collaborative, professional temperament.
  • Proven supervisory, mentoring, and talent development skills.
  • Ability to be attentive and responsive to client concerns.
  • Ability to prioritize and multi-task within time and technical constraints.
  • Ability to establish effective collaborative working relationships across different functional areas.
  • Strong working knowledge of current web, mobile and connected technologies.
  • Excellent oral and written communication skills.
  • Experience with Agile methodologies.
  • Experience with Atlassian JIRA and Confluence.
  • Bachelor’s degree or advanced training or certification required.
  • Scrum Master or Product Owner Certification preferred.
  • Experience working with and building remote teams is a plus.
  • Experience in management consulting, corporate strategy, or product management is a plus.

* Smashing Ideas is an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Sr. Visual Designer

We at Smashing Ideas are very excited to be searching for a talented Sr. Visual  Designer the full title of this role is actually Sr. Visual Experience Designer.

Wait. What’s a Sr. Visual Experience Designer?

Glad you asked. Smashing Ideas is very much an evidence-based digital product design company. We are not a branding, marketing or advertising agency. We design digital product. That means we work closely with clients to turn research into insight. That insight then informs the design of successful digital products and experiences we put into market. So, our Visual Designers must intimately understand the experience they’re designing for in order to do it well. At Smashing Ideas, we are all designing experiences.

That said, the right person for this role will be, first and foremost, passionate about visual design. Sure, you need to have a very good understanding of how UX design and interaction design plays a role in what you do, but you’re crazy about fonts, color, design systems, photography, illustration, video and iconography and you can design beautiful screens.

At Smashing Ideas, collaboration is at the heart of our success. As a Sr. Visual Experience Designer, you’ll be responsible for brainstorming creative concepts with internal teams and client teams, developing original design concepts and design systems, as well as executing designs based on established style & brand guidelines.

Responsibilities

  • Lead design solutions for one or more projects on one or more platforms or screens. Much of our work is for mobile screens, but also for proprietary screens (think IoT) and responsive web.
  • Work with clients directly and via project managers.
  • Present concepts and work internally and to clients.
  • Proactively research competitive products to inform your solutions.
  • Create style guides and work with Creative Directors, Designers and UX Designers to realize solutions.
  • Develop detailed design specs for production.
  • Oversee and mentor more junior design team members.
  • Work closely with development teams to ensure that design specifications are implemented.

 

About You…

  • 5-7+ years of visual design experience.
  • A compelling and relevant online portfolio.
  • Highly collaborative. Not a sole-contributor. Work closely with UX and development teams to ensure that designs are implemented.
  • Understanding of mobile and web best practices.
  • Lean and efficient. You don’t agonize over pixels until the time is right. You create just enough to communicate the right amount at the right time.
  • Proactive and self-driven. You don’t wait. You seek out the information you need and look for help from colleagues when needed.
  • Strong conceptual thinking. You have a POV and you aren’t afraid to share it.
  • Strong critical thinking. Design is problem solving and art. You can solve problems.
  • Very good communicator with internal teams as well as with clients.
  • A great attitude. We value our creative talent very much, but our culture of respect and collaboration even more. Be nice. Be positive. Be a team player. We’re about the good feels. 
  • Expert in relevant software tools. It would be nice if Sketch and proto.io were two of those tools, but we’re glad to ramp you up too.
  • You know the best practices, the trends and what’s relevant, but are always looking to bring something new and exceptional to the experience you’re designing.
  • You understand the importance of visual design as part of an experience from both a human-centered and business perspective.

* Smashing Ideas is an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Sr. UX Strategist
As a Senior UX Strategist at SI, you are a critical component of the cross-functional team responsible for guiding the informed creative, technical, and business decisions about how to achieve a client’s objectives through customer engagement. The Senior Strategist is part scientist, part snake charmer. She unearths and exposes the core insight – the human truth that becomes our north star – and keeps the vision alive and focused through user research, data, and a strong eye on the market and competition. This is NOT a role in marketing and advertising; this position is focused on championing users’ needs and desires throughout product development in order to deliver an experience that speaks directly to what people actually want. Your job is not to sell what’s made – your job is to help make what’s desired.

Job Responsibilities

A Senior Strategist is responsible for leading 4 areas of strategic thinking and experience planning:

1. Problem Definition & Strategic Approach

  • Collaborate with Engagement Manager and clients to understand and communicate in-depth knowledge of a business environment, including:
    • general business processes
    • target audiences/customer attributes
    • organizational “pain”
    • organizational readiness for implementing connected, engaging solutions
  • Work with Engagement Manager and clients to define and prioritize their business challenges, goals and opportunities. Outline strategic approach for team to achieve objectives.
  • Define Key Performance Indicators (KPIs) and how they will be measured. Support the EM in keeping team focused on these KPIs.
  • Provide team and client with additional marketplace, vertical and competitive insights.
  • Drive formulation of insights-based hypotheses for ways to approach a given project.

2. Customer, Culture, Technology and Context Insights

  • Collaborate with client to identify, understand and communicate existing research
  • Lead gap analysis to understand and recommend additional research (if needed)
  • Recommend and estimate (with +/- 5% accuracy) additional research, workshops, or other “add-on” activities for clients to improve product experience
  • Conduct qualitative, quantitative, market scan and competitive research
  • With EM, deliver business, category and competitive insights to increase the knowledge of the team and expand the revenues of the client base
  • With UX, feed customer behavior insights and design insights into the team
  • Establish desired behavior change goals for target personas

3. Experience Strategy

  • In partnership with User Experience lead and Engagement Manager lead, delivers insight-based experience map for target personas. Works with game design SME to map engagement loops etc against business objectives.
  • In partnership with EM, establish content cadence for distribution/engagement touch points
  • With UX architect, plan and lead engagement mapping exercise with clients
  • Write strategic creative brief – redefine creative brief if necessary
  • Plan and conduct creative briefing. Provide idea springboards (thought starters) as part of this exercise

4. Measurement Strategy and Insights

  • Plan data measurement against customer business goals.
  • Efficiently analyze data and make recommendations for product improvements/refinements.

Requirements:

  • Demonstrated experience identifying a core insight that delivered a big idea
  • Experience in a lead, client-facing role for a large customer
  • Ability to present confidently and persuasively to large and small groups of executive-level clients
  • Experience leading multiple forms of customer research – survey, contextual, ethnographic, analytics, as examples
  • Experience crafting insight-driven creative briefs
  • Demonstrated understanding of the key technical and creative elements required to build a successful digital experience
  • Demonstrated ability to lead a room
  • Relentless in consumption of applicable business, consumer and cultural information
  • Collaborative work style, with a bias toward action

Ideal Qualifications:

  • Certificate or Master’s degree in Human-Centered Design & Engineering
  • Background in Design Strategy, User Experience Research, or related field

*Must be eligible to work in the US. No visa sponsorship available for this role.

**Principals only, please. No recruiter inquiries.

*** Smashing Ideas is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**** This is an onsite position in our beautiful Seattle, WA office. This is not a Telecommute/Remote Work position.

Associate Strategist - Contract
Our mission at Smashing Ideas is to create the most engaging digital experiences possible. As an Associate Strategist at SI, you are a critical component of the cross-functional team responsible for guiding the informed creative, technical and business decisions about how to achieve a client’s objectives through customer engagement. The Associate Strategist supports the Strategy Team in connecting customer, cultural, technological and contextual insights with the business goals of our clients in an effort to create the best possible solution. This is NOT a marketing or advertising position. Your job is not to sell what’s already made; your job is to assist our clients in designing and making what is needed and desired!

Job Responsibilities

  • Support Senior Strategist in planning, conducting and synthesizing research
  • Work with Producer to plan research logistics
  • Actively listen in interviews and take flawless notes
  • Capture and archive research audio and visuals
  • Create research reports, summarizing key trends and quotes
  • Conduct desk research for competitive and comparative analysis
  • Present findings to internal team
  • Work with Creative team to produce research stimuli, as needed
  • Support data scientist in creating daily dashboards of product use for review by team
  • Manage team content on internal workspace

Requirements:

  • Undergraduate degree in Psychology, Anthropology, Design Strategy, Instructional Design or related field.
  • Familiarity with iterative creative processes; works well with ambiguity
  • Experience in conducting research and distilling results
  • Ability to identify trends in disparate sets of information
  • Have a bias toward action – you get stuff done.
  • Collaborative work style
  • Strong written communication skills
  • Understanding of digital and mobile products

Ideal Qualifications: 

  • Enrollment or completion of a Certificate or Masters Program in Human-Centered Design Engineering
  • Graduate level study in UX Design or Human Centered Design

*Smashing Ideas is an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**This is an onsite position in our Seattle office. Must be willing to work onsite in Seattle, or be open to relocation

***Must be eligible to work in the US. No visa sponsorship available for this role

****Principals only, Please. No recruiter inquiries.

None fit the bill?
If none of our open positions are a match, fill out the form and let us know why you’d be a great addition. Psst…details matter, so don’t forget to include your resume.