By Anna Ho, Associate Director of Strategy Companies are now operating in what many are calling the Age of the Customer, an era where consumers are more empowered than ever. Experience is [...]
By Caitlin Morrison, Senior Strategist Companies are striving to develop relationships with consumers where every interaction is desireable and fulfilling. In return, consumers expect this [...]
By Caitlin Morrison, Senior Strategist Earlier this month, Smashing representatives attended the Seattle Chamber of Commerce’s Executive Speaker Series on Virtual Care. At the event Jaja Okigwe, [...]